What is Service Level Agreement; accord de niveau de service? Definition and explanations
Service Level Agreement; accord de niveau de service is a web development (exploitation) concept used to design, operate or measure a digital system. Agreeing on what the term actually covers prevents misunderstandings between business and technical teams, and helps prioritize the right investments.
In one sentence
Service Level Agreement; accord de niveau de service is a core web development notion that shapes decisions, architecture or outcomes.