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MODULE 04

Custom CRM / ERP

A tool that follows your processes, not the other way round.

Off-the-shelf software imposes its own logic. When your business has particular rules, you end up working around them with parallel spreadsheets. We build the tool that matches how you actually work, connected to what you already use.

Who it is for

  • Companies whose business does not fit standard software
  • Teams paying licences for 20% of the features they use
  • Organisations run from a dozen shared spreadsheets
  • Firms whose tools do not talk to each other

What you are living with today

  • The same data is entered three times into three different tools
  • Your reports take half a day of manual consolidation
  • The software does not handle your particular case, so it got worked around
  • Nobody knows which figure is right between two spreadsheets

What you get out of it

1

Source of truth

Data entered once, available everywhere, with no re-keying and no gap between two files.

0 licences

Per user

The tool is yours. Adding ten employees does not multiply your monthly bill.

100%

Of your rules

Your business specifics live in the tool, not worked around in a spreadsheet beside it.

What is included

  • Modelling of your real business processes, not the theoretical ones
  • Interfaces tailored to each role, with no useless fields
  • Automation of repetitive tasks and follow-ups
  • Dashboards and reports generated automatically
  • Connection to your existing tools: accounting, email, calendar
  • Migration of your current data, whatever shape it is in

How it runs

01

Discovery

2 to 3 weeks

We observe how you actually work, not just the written procedures. That is where the real rules live.

02

Architecture

2 weeks

Data model, business rules, integration plan with the existing stack and migration strategy.

03

Design

2 to 3 weeks

Screens per role, validated with the people who will use them daily.

04

Build

8 to 16 weeks

Development by module, put into service progressively rather than in one big switch.

05

Launch

2 to 4 weeks

Data migration, a dual-entry period if needed, training and adjustments.

Indicative durations, highly dependent on scope. We ship by module so value arrives before the end.

Frequently asked

Is this not more expensive than off-the-shelf?

Up front, yes. Over three to five years the comparison changes: no per-user licence, no workarounds costing hours, and a tool that does not impose its limits on your growth. We run that calculation with you before starting.

What if our processes change?

That is expected. A custom tool evolves with you, unlike software where you wait for the vendor to add the feature — or never add it.

What happens to our current data?

We migrate it, including from Excel files or a legacy database. Cleaning and reconciling is part of the project.

How many workarounds have you built?

Show us your parallel spreadsheets and duplicate entry. We will tell you what a custom tool would change — and what it would not.

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