Insights & expertise.

Claude AI Down: Why AI Assistant Outages Are Becoming a Business Risk — And How to Build Multi-Model Resilience

Between March 2 and 3, 2026, Claude surfaces (web/app) went through a sequence of closely spaced degradations and incidents — failed logins, elevated errors, then a model-specific incident on Opus 4.6. The business risk is not only "the AI gets things wrong" — it is also "the AI becomes unavailable." Here is the timeline, the benchmark against OpenAI and Google, and a concrete multi-model resilience plan.