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What is Digital maturity? Definition and explanations

Digital maturity describes the level an organisation has reached in its use of digital, beyond the tools installed: internal skills, data quality, degree of process automation, governance, security, ability to deliver and to measure. It is a state, described in tiers. The exercise that locates that state is called a maturity audit.

In one sentence

Digital maturity describes the level an organisation has actually reached, in tiers.

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Sources and references

Glossary